Customer Support
Orders & Shipping
Standard shipping takes 5–7 business days. Express shipping (2–3 business days) is available at checkout.
Yes — free standard shipping on all orders over $125.
If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Reach out to our support team as soon as possible for assistance.
We currently only ship within the US. If you would like to receive a quote for shipping internationally, please reach out and we will do our best to accommodate.
Returns & Exchanges
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Email us at nicole@darlingempire.com. Once approved, you’ll receive a prepaid return label by email within 24 hours. There is a $10 restocking fee applied.
Yes. Email us at nicole@darlingempire.com to start the exchange. There is a $10 return shipping fee.
Refunds are processed within 3 business days of receiving your return. You’ll receive a confirmation email once it’s been issued.